Employee Research

Understand what your employees think, where your culture stands, and how to build a workplace that keeps your best people (and attracts more of them).

No obligation · Free initial consultation · Vancouver-based team

Employee research, done right

Employee research that tells you where your workplace culture stands, and how to move towards where you want it to be.

Most leaders have a vision of how their organization should run from the inside, and the workplace that is needed to do so. But so often that vision doesn’t match what their employees actually experience in their day-to-day roles, and closing this gap is the lifeblood of any organization to meet its goals.

We design studies that measure the gap between the culture you envision and the one your employees feel. Then we identify your priority opportunities to strengthen employee retention, performance, and your reputation as an employer in your market.

Our studies are built around the decision you want to make. A company going through restructuring needs different questions than an established team trying to understand how to keep their best people for years to come.

Our senior researchers run every phase, so the person who understands your company culture is the same person analyzing the results and presenting them to you and your leadership team.

SOUND FAMILIAR?

Questions that bring clients to employee research

Many employee research projects start with one of these situations.

You need to make sure your employees are as happy and engaged as possible

Your business may be doing great and you can’t afford any turnover from the great team you have. Or maybe you are noticing people don’t appear as happy or as motivated as they once were. Or maybe you just aren’t sure and need a check-in. Getting feedback in the right way can make the difference between costly turnover or disengagement vs. attracting and keeping the best team possible for years to come.

Engagement scores are fine but performance is not

The annual survey says people are satisfied. But output, missed targets, slipping deadlines and manager feedback say something else. Somewhere between what employees report and what they do, something is not lining up, and you need to find out where.

You want to reduce employee turnover (or avoid it in the future)

There is a trend of your employees leaving, or you feel one may be coming. Or maybe you feel secure with your people but want to make sure you keep it that way. Making the small investment to get to know how your people are feeling and what may move the needle in the future can be the most important decision you ever make in keeping your team of star rowers in your boat.

Does your culture match what you tell candidates?

Your company values are framed on the wall and in the recruiting deck. Whether they show up in how decisions get made, how people are treated and how work actually gets done is a different question. Your employees already know the answer, and they tell each other. We help you see it too.

You are about to restructure and want to get it right

You are considering a merger, a new leadership team or a move to a different operating model. These are massive decisions, and the people who will live with them have not been asked yet. Should you make the move before you hear from them?

You want to know what other people in your industry think about working at your company

You may have interest in hiring people with skills and experience that match what you need, but what is the market’s perception of working at your firm? Do people recognize your firm as a place they would want to work? What aspects is your company known for as the best in class, and what aspects do you want to be known for but aren’t? And how does this compare to your competitors?

TYPE OF STUDIES

What we can run for you

Each of these can be a standalone study or one component of a larger program. Many projects combine a few. Whether its surveys, focus groups, interviews, or a different methodology, we always start by listening to your objectives and then figure out what type of study is best.

Employee Experience & Engagement

Measures how your employees experience working for you and what drives their commitment. Is it leadership, recognition, career development, communication or wellbeing? This can be a full engagement survey, shorter pulse checks throughout the year, or something in between. You get a clear picture of where you stand, what matters most to your people, and a map of the priority areas that will improve retention and performance.

Workplace Culture Audits

Defines the gap between the culture you describe and the culture your employees live in every day. We combine surveys with interviews and focus groups across levels and departments to find where your stated values match behaviour, where they do not and which subcultures exist inside the organization that you may not know about. The output is a clear picture of your current culture, what is working and where to focus to bring it closer to the culture you want.

Re-Positioning & Corporate Structure Assessments

Evaluates whether your current structure, roles, and workflows are built for where the business is heading, or for where it used to be. This is often the study behind a restructure, a merger, a leadership change, or a shift in operating model. You get an evidence-based view of what should change, what should stay, and how to bring your people along with it (before the changes are announced, not after).

Exit and Onboarding Interviews

While checking in with employees is important during their tenure at the company, doing so at the beginning and end can provide insights that are equally important. Whether its onboarding interviews or exit interviews, these can both be crucial in learning how best to retain your important employees in the long term. Where our firm can make the biggest difference is the questions we ask and how we ask them. We get to know your company, its purpose and its vision before we ask anything, and then our experienced interviewers ensure the right questions are asked in a way that elicits the open and honest feedback needed to give you the insights that will make a difference.

Corporate Reputation Study

This assessment collects opinions from real people working in your industry about how they perceive the experience of working at your company. As a valuable recruitment tool and competitive advantage, this study provides insights into what others perceive to be your top strengths, weaknesses, how this compares to your competitors, and what is truly most important to your audience of interest when considering their next career move. This can be a wide-ranging industry scan, or a more focussed assessment catered towards a specific role, level of seniority, geographic area, etc. This study provides a blueprint for your company to boost its reputation in the areas that matter most to you, through whatever lens you need.

HOW BONDAR GROUP WORKS

Full study or one piece of it

Some clients hand us the whole project. Others already have a team and need one stage covered. We can help with either!

End-to-End Market Research

We take the whole thing: designing the study, recruiting and fielding it, running the analysis, and delivering findings and presenting to your team. Senior researchers handle every phase, with no hand-offs to junior staff partway through.

Learn About Market Research →

Research Support

If you already have the study designed, or the data collected, or a team that just needs an extra pair of hands at one stage, we come in for that piece alone. Questionnaire design, fieldwork management, data processing, analysis, reporting. Any single stage or any combination.

Learn About Research Support →

Every project runs through our data quality optimizer

Bad data does not announce itself. It looks like findings. Every study we run is screened for the things that quietly corrupt a dataset: duplicate and fraudulent respondents, speeders, straight-liners, and inconsistent answering. You should be able to act on what we hand you, which means being certain the underlying data is real.

How we protect data quality →

Done Right, From Start to Finish

What clients say about working with us.

Rick MacDonnell
Rick MacDonnellBrand Manager @ NeoPollard Interactive
Ethan was an invaluable partner through some of the most important research work we've undertaken. His province-wide studies helped shape our understanding of the market, our customers, and where we needed to evolve as a business. What always stood out to me was not just the rigor of his work, but his ability to translate complex data into clear, actionable direction. Ethan brought a level of professionalism and trust that made even major, high-stakes projects feel manageable. He's incredibly personable, easy to work with, and feels like an extension of your own team. Any company would be lucky to work with him.
Anita Toth
Anita TothFounder @ Hidden Revenue Hunters
The biggest thing about working with Ethan has been the quality of his work. Many companies try to sell you on surveys as a great way to collect customer intelligence. But surveys are surface level. Ethan establishes trust with customers so that they open up and share their real thoughts, real feelings, real needs, and real challenges. In the 7 years I've been working with Ethan, my clients have been blown away by the level of customer intelligence that Ethan collects from their customers. Every time we have reported the findings from Ethan's work, my clients inevitably learn at least 1 new thing that they had no idea about.
Orhan G. Kandemir
Orhan G. KandemirFounder @ October94
I have been working with Ethan for a while, and I can say that his attention to detail and his knack for asking the right questions are what make any project better. His expertise in market research is top-notch. Collecting data is important, but turning it into actionable insights is what makes a research study worth it for the business. I highly recommend him to anyone considering a high-stakes project.
Dr. Megan Kilvert
Dr. Megan KilvertFairmont Pediatrics
Bondar Group Consulting worked with our medical practice to examine our workflow and day-to-day operations as a business. For decades, we operated the same way and struggled to see alternative workflows. They helped us challenge the status quo and presented a very clear breakdown of how we could evolve. It was clear Ethan and the team brought an expertise in analyzing data and had done extensive work to understand our business; their recommendations were very detailed, feasible, and thoughtful. We have subsequently made changes that allow us to serve more patients, employ more physicians and grow our practice. I would recommend Bondar Group Consulting without hesitation!
Maura McCannDirector of Marketing, New Hampshire Lottery
As you go about your day-to-day work, you come across people that you just plain like, people that impress you with their knowledge, people that you say, “I’m going to put them in my back pocket in the hope that our paths will cross again”. Years ago, Ethan Bondar went into my back pocket. Our paths crossed again when I needed a conference speaker that would make people think beyond the work they do day to day and open up their minds and their worlds. From west coast to east coast, Ethan joined us and did just that – made us think about the future. Ethan and the Bondar Group will always be in my back pocket. They are the right choice for research. I encourage anyone who crosses paths with Ethan, to connect with him, remember the name, and choose the Bondar Group for any and all of your research needs.
Michael Finestone
Michael FinestoneFounder @ Mikey's iHelp
My company reached out to the Bondar Group to help with the launch phase of our product. They have been invaluable in helping set the strategy for our business, from road-mapping and go-to-market strategy to product testing and UX. They brought true consulting expertise, and a unique commitment to understand our business and purpose, which combined led to recommendations that were clear and desirable for us to implement. I would highly recommend this firm for any business who wants to grow!

Tell us what you need.
We'll show you how we can help.

No pressure, no jargon — just a conversation about your research objectives and how we’d approach them.

No obligation · Free initial consultation · Vancouver-based team

MEET THE FOUNDER

Built by a researcher who saw the industry's problem from the inside

A photo of Ethan Bondar.

Ethan Bondar

Founder, Bondar Group Consulting

Ethan spent his career inside the research industry — from the ground level at boutique consultancies to executive roles at large multinationals by his late twenties. That breadth of experience gave him a front-row seat to a growing problem: the value clients received from their research was declining, while costs and timelines were not.

He watched senior experts get pulled off projects and replaced by junior analysts behind the scenes. He saw unvetted AI being used to cut corners. He saw data quality eroding. The industry was optimising for its own margins, not its clients’ outcomes.

So he founded the Bondar Group Consulting on a simple principle: companies deserve better value from their research company. Every engagement is led by senior researchers. Every study is custom-designed. And the goal is always the same — insights your team can actually act on.

COMMON QUESTIONS

Everything you'd want to know before getting started with employee research

If your question isn’t here, reach out — we’re always happy to chat through the details.
Will our employees be honest in a survey run by their employer?

Our ability to gather open and honest feedback from employees is one of the main reasons companies bring us in. Employees are far more likely to be honest with an independent third party than with their own people. Responses are always kept confidential, reported in aggregate, and this is communicated to your employees before they answer anything – participation rates depend on it.

But further, they are more likely to open up with us because of how we design and ask our questions. We design our studies with the objective of creating a safe and open space for your employees while still getting directly to the core of what you need to know – no matter what that is.

We work with both. A 25-person company facing a leadership change has as much at stake as a 2,500-person one, and there is often less margin for error. Of course, the method changes with size, since interviews and small group sessions work better than surveys for small teams, but the objectives at their core stay the same: where do you stand as a culture, what matters most to your team and what should you do next to improve.

We do not hand you a report and leave. Findings come with clear priorities, and we present them to your leadership team so the discussion happens with the senior researcher who ran the study. Where it helps, we can also share a version with your employees, since people who took part want to know what came out of it and what might change next.

Two things: senior involvement and speed. At larger firms, senior consultants sell the project and then hand it off. At Bondar Group, our experienced researchers handle every phase personally. That means faster turnarounds, sharper insights, and better value for your investment.

No. We are based in Vancouver, British Columbia, and a lot of our employee research work is with companies across BC, but we run studies for clients across Canada and the United States, and internationally where the project calls for it.

Most projects are managed remotely and fieldwork is designed around where your employees are, not where we are.

If you are local, we are also happy to meet in person.

Talk to us! Even if you want to do the employee research all on your own, we will happily get on a call with you to answer any questions and set you in the right direction – free of charge! We exist solely to help companies get more from their research, not to fill our pockets.

We exist solely to provide companies better value from employee research initiatives. Part of this is by simply offering services at lower costs than our competitors, but also by always proposing the research plan that will meet your objectives at the lowest cost possible. We are fully transparent, have no hidden fees or trickery and will never suggest anything above or beyond what you need.

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